Our Vision, Mission and Values

Our Vision, Mission and Values

Our Vision, Mission and Values


YNHHS enhances the lives of those we serve by providing access to integrated, high-value, patient-centered care in collaboration with others who share our values. The vision is aspirational, reflecting the imperative that patient care must provide the value — high quality, patient-centered, cost-conscious — that patients and payers expect. It also acknowledges the need to carefully choose partners to achieve our goals.


YNHHS is committed to innovation and excellence in patient care, teaching, research and service to our communities. The mission reflects the purpose and the underlying commitments that have been a hallmark of YNHH and YNHHS.


Our new system-wide values reflect responses for a "desired culture" from more than 7,600 YNHHS employees, leaders and physicians on the 2012 Values Assessment Survey. The values, which are expected to be demonstrated in both individual and organizational behaviors, are: patient-centered, accountability, integrity, respect and compassion.

In carrying out this mission, we are dedicated to excellence in:

Patient Care

We Are Here for You

Providing comprehensive, individualized care to every patient who walks through our doors, regardless of ability to pay. Yale-New Haven Hospital does not restrict, limit or otherwise deny care to any patient or visitation privileges on the basis of disability, race, color, national origin, religion, sex, sexual orientation, gender identity or expression. Same-sex couples are afforded the same access as different-sex couples and next-of-kin.

We Are Collaborative

Taking a multidisciplinary approach and encouraging communication, coordination, and cooperation between all administrators, physicians, surgeons, nurses and healthcare professionals affiliated with our hospital.

We Are Respectful

Treating all of our patients with courtesy, compassion and respect, with an unwavering commitment to honor their privacy and religious beliefs.

We Are Compassionate

Offering quality, patient- and family-centered care in a comfortable, professional environment designed specifically to facilitate healing.


We Are Educators

Serving as the primary teaching hospital for Yale School of Medicine, we attract the brightest young minds in medicine and educate them for medical leadership in clinical practice, teaching and research.

We Are a Place to Grow

Providing training opportunities for nurses and other health professionals, in affiliation with Yale School of Nursing and other universities, colleges and technical schools.

Research & Innovation

We Are Explorers

Providing support and a setting for the ongoing clinical research that leads to major medical advances and breakthroughs.

We Are Innovators

Advancing medicine by developing, testing and introducing leading-edge technologies, techniques, and treatments to the global medical community.

We Are Pioneers

Fostering the translation of disease-related discoveries from the laboratory to the treatment room.


We Are Advocates

Providing public health education and support services that specifically address the healthcare needs of residents of the greater New Haven community.

We Are Accessible

Caring for the most Medicaid-covered and uninsured patients in the State.

We Are Giving

Organizing and encouraging employees and volunteers to participate in numerous charitable programs and events that benefit people in New Haven and surrounding areas.

Our Physicians

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YNHH's specialty centers cover a broad range of medical conditions:

Heart & Vascular Transplantation Cancer Childrens Neurosciences Women's Services