A year of employee engagement
YNHH received employer of choice awards this year, including recognition as one of "100 Best Companies for Working Mothers" by Working Mother magazine and as one of the "Best Places to Work in Connecticut" by Hartford Business Journal. Both awards reflected the Hospital's efforts to attract and retain quality employees. The Hospital continued to demonstrate its commitment to recruiting and retaining a high-quality workforce through a range of human resources initiatives.
A new system-wide survey tool, the 2010 Employee Engagement Survey, allowed employees to share their thoughts and ideas about what the Hospital is doing well and what can be done to improve the work-life experience. Nearly 6,400 or 85 percent, of employees took the survey. Employees identified key satisfiers as job recognition, career advancement opportunities, the ability to participate in decisions and contribute directly to the success of the organization. Employees' contributions to the hospital's success in 2010 led to another highly successful year for the Performance Incentive Program (PIP), which paid employees, on average, about 2.54 percent of their annual salary. Over the past 12 years, YNHH has rewarded employees for outstanding performance with more than $61 million.
The employee-focused initiative WorkSMART continued to generate cost-saving ideas and initiatives in its second year, receiving 1,400 employee suggestions about office supply savings, paperless pay stubs and hospital recycling. Proceeds generated from some of the recycling machines go into the Employee Hardship Fund which provides short-term financial assistance to employees who face unexpected emergency situations.
Another popular employee benefit is the hospital's H.O.M.E. (Home Ownership Made Easier) program, which helped 15 employees purchase their first homes in New Haven this year. Since the program began in 2006, a total of 58 homes have been purchased by YNHH employees with support from the Hospital.