First renovated patient care unit on Saint Raphael Campus re-opens

At the entrance to Yale-New Haven's newest unit, quick scissors made short work of the ribbon placed at the entrance to the bright and airy new Medicine/Telemetry Unit on SLA 3. Shown (l-r) are: Thomas Donohue, MD, chief, Medical Service, SRC; Michelle Miranda, RN; Ena Williams, RN, associate chief nursing officer, SRC; Richard D'Aquila; Dr. Peter Herbert; Stephen Carbery; and Marna Borgstrom, CEO, YNHH.
At the entrance to Yale-New Haven's newest unit, quick scissors made short work of the ribbon placed at the entrance to the bright and airy new Medicine/Telemetry Unit on SLA 3. Shown (l-r) are: Thomas Donohue, MD, chief, Medical Service, SRC; Michelle Miranda, RN; Ena Williams, RN, associate chief nursing officer, SRC; Richard D'Aquila; Dr. Peter Herbert; Stephen Carbery; and Marna Borgstrom, CEO, YNHH.

A former medicine/telemetry unit on the third floor of the Sister Louise Anthony wing is the first patient care unit to be renovated and returned to service on the Saint Raphael Campus.

When Yale-New Haven Hospital and the Hospital of Saint Raphael started discussions, one of the overriding challenges facing YNHH was the need for additional capacity, as its census soared over the past few years and shows no signs of abating. Among many other good things, HSR offered that capacity — a benefit not only for the two hospitals, but for the state and federal regulatory agencies that had to approve the acquisition.

The unit on SLA 3 had been closed for more than a year and the original plan was to simply give the unit a deep-clean. At the renovated unit's November 19 ribbon-cutting, Richard D"Aquila, president and COOO, noted that, "Three days into the super clean, I was quickly persuaded to make this project a renovation so we could create a better, more functional, more patient-centered unit — and that is exactly what you see in this space today."

Tall ceilings, ample natural and diffused light, a soothing green on the walls and a welcoming front desk invite visitors into the new 14-room, 24-bed Medicine/ Telemetry Unit. Function is as important as form on this renovated unit: a former patient room is now the unit's charting room — home to eight desks and computers, and workstations on wheels — better known as WOWs — accompany nurses in and out of patients' rooms.

Peter Herbert, MD, chief medical officer, who had served as chair of HSR's Department of Medicine for 10 years before joining YNHH in 1999, told the guests, "I started working on this unit 23 years ago and I don't recognize it at all!

"The configuration of this unit warms my heart," Dr. Herbert continued. "There's a room for documenting and with Epic coming in June, staff will appreciate this room and what it means for patient care. It is spectacular what emerged from the old SLA 3 — this unit is a wonderful beginning to our new hospital." Stephen Carbery, vice president, Facilities, called the SLA 3 renovation, "a terrific first opportunity for our facilities, design and construction teams to work together and the results speak for themselves."

According to Carbery, the group is now working on Verdi 4 North which, by early May, should open as a 28-bed medical/surgical unit with telemetry capability. "SLA 3 is our first major project since the integration and so many helped with it," said Michelle

Miranda, RN, patient service manager of the newly opened unit. "Our future is bright and I can't wait to see what comes next — our patients."