Epic transforming the hardware landscape on Saint Raphael Campus

Before being deployed, the hardware is "imaged" and tested in the SRC basement. Shown (l-r) with some of the ballooned WOWs before their delivery are: Mac Abuzneid, senior desktop support technician; technicians John Trosell and Robert Hardcastle, Desktop Support; Sal Loiarro, supervisor, Desktop Support; Michael Rosales, director of client technology; and Besmir Agolli, technician, Desktop Support.
Before being deployed, the hardware is "imaged" and tested in the SRC basement. Shown (l-r) with some of the ballooned WOWs before their delivery are: Mac Abuzneid, senior desktop support technician; technicians John Trosell and Robert Hardcastle, Desktop Support; Sal Loiarro, supervisor, Desktop Support; Michael Rosales, director of client technology; and Besmir Agolli, technician, Desktop Support.

Since March and continuing through May, members of Information Technology Services (ITS) are hard at work installing computer hardware that will help employees access the Epic electronic medical record when it goes live on the Saint Raphael Campus on June 1.

Careful preparation has paved the way for the delivery and installation of more than 220 desktop workstations; 100 workstations on wheels (WOWs); 90 laserjet, 145 label and 80 wristband printers; 500 barcode scanners; and 120 electronic signature pads.

Prior to implementing Epic, each YNHHS site has undergone an assessment of its infrastructure needs — network access and electrical upgrades — even before computer hardware was ordered for implementation.

"We interviewed patient service managers, clinicians and staff members to understand their workflow," said James Weeks, vice president, ITS, who noted that Bridgeport Hospital is currently undergoing the assessment process for its September 20 go-live.

"On the Saint Raphael Campus, we have installed or upgraded nearly 500 data ports which connect PCs and printers with the network and have added 700 power lines so that PCs, printers and barcode scanners can be located exactly where staff will interact with their patients and the Epic workflow process," said Weeks.

"The staff on this campus are very serious about and involved in training, which includes learning about the new hardware like the barcode scanners and label printers," said Michael Holmes, senior vice president, Operations, and chief integration officer, SRC. "This is an important investment and reflects our commitment to successfully adopting Epic.

"Go-live is almost here and seeing the equipment delivered reminds us it's right around the corner," said Holmes. "It's exciting to see the physical resources for Epic being deployed and realize what this investment will mean for this campus — especially our clinical team."