Smart Web activates on SRC June 1; info tables May 30, 31 and June 3


On June 1, the Saint Raphael Campus will migrate its campus directory, paging and on-call services to the same system used by the other Yale New Haven Health System hospitals.

Called Smart Web, the new system will provide an online directory — with the names, work addresses and phone numbers of all YNHHS employees — and paging with an audit trail feature.

Employees access the Smart Web directory and paging module via the YNHH Intranet by selecting the "directory/paging" tab at the top of the page. Employees can search one campus or choose "all" to search all system employees.

Smart Web offers a speech-activated self-service directory. Employees access it by calling 203-688-0000 externally or 0 from internal phones. If needed, users may opt out to the operator by pressing 0 and, from a short menu, select the desired campus.

Speech-activated paging is accessed by calling 203-688-0187 externally or dialing 187 from internal phones.

The accuracy of the contact information in Smart Web is extremely important to the success of the transition. Employees have until Friday, May 31 to update their information by going to Employee Self Service. To help employees with the update, Telecommunications will host information tables on the SRC cafeteria and the York Street Atrium on Thursday and Friday, May 30 and 31, and Monday, June 3, 7 a.m.-7 p.m. For more information or assistance, employees should call Telecommunications, 688-2767.