Plenty of prep paved path to successful SRC Epic go-live

Richard D'Aquila addressed the audience in Cronin Auditorium before pulling the switch that indicated Epic had gone live on the Saint Raphael Campus.
Richard D'Aquila addressed the audience in Cronin Auditorium before pulling the switch that indicated Epic had gone live on the Saint Raphael Campus.

"If I look proud, it's because I am proud," Richard D'Aquila, president and COO, told the audience at last Friday's Epic go-live kick-off in the Cronin Auditorium.

"Where we've been and what we've accomplished over the past eight and a half months is nothing short of remarkable — you have achieved one huge milestone after another."

D'Aquila listed a number of impressive accomplishments for the audience, including the successful Joint Commission extension survey in February that the Saint Raphael Campus passed with flying colors. However, he put the conversion to Epic in a very different category.

"This conversion is a very big, special anxd complicated effort," he said. "This conversion changed not just one system but a lot of systems. The folks on this campus took the preparation seriously and were at 95 percent registration for training almost right away. You've shadowed, you've trained super users and you played in the playground to get ready.


Members of the Medical Intensive Care Unit worked on Friday afternoon in the command center in the basement of the SRC. Shown (l-r) are: Jacklyn Jermine, RN; John Montojo, RN; Sheri Cacace, RN; David Perlmutter, RN, the unit's super user; Kelly Gyenizs, RN; and Ellen DeBowes, RN.



On Saturday morning, staff on the Medicine/Telemetry Unit (SLA3) reported that go-live for them was going smoothly. Here they discuss pain assessment documentation. Shown are: Giovanna Martinez-Drab (left), RN; Chas Broadus, clinical technician; and super user Krisztina Nemeth, RN.




"We can't function as one hospital, practice one standard of care and be the hospital that sets the pace for hospitals in Connecticut without an effective electronic medical record," D'Aquila concluded. "With your hard work, Epic is about to give us that important tool."

On Saturday, June 1, at 1:30 a.m. — about two hours earlier than expected, the Epic electronic medical record, the new Soft laboratory system, and the new PACS radiology system were up and running.

"This successful conversion is the product of significant effort from across the health system and Yale School of Medicine," said Daniel Barchi, chief information officer, YNHHS and Yale School of Medicine.

"We continue to learn so each go-live goes more smoothly.

"In fact, nurse leaders on the Saint Raphael Campus told me this morning that their units benefited so much from the support they received from Greenwich Hospital and York Street Campus nurses that they want to pay it forward and send some of their nurses to help Bridgeport Hospital prepare for its September 21 go-live," Barchi reported.

At noon on Saturday, super user Krisztina Nemeth, RN, was already delighted with the progress on the Medicine/Telemetry Unit (SLA3).

"We have a great support system and a knowledgeable crew who are in tune with what's going on," she said. "Epic is really going smoothly for us."