AAMC names YNHH a Planning Award winner

The Association of American Medical Colleges (AAMC) has honored YNHH with one of its planning awards that recognizes innovation in medical education, care delivery, research, and diversity and inclusion.

AAMC honored YNHH for its innovative program called Community Partnership for Patient Access to Supportive Services (ComPPASS). Representatives from community health clinics, YNHH emergency departments, Yale School of Medicine and more analyzed ED frequent user population characteristics, needs, community assistance and clinical and structural barriers to care. They developed the ComPPASS initiative to reduce avoidable emergency department visits and hospitalizations for target adult Medicaid beneficiaries. This initiative will enable providers and researchers to monitor and improve the health of a defined and underserved population.

Thomas Balcezak, MD, senior vice president, Patient Safety and Quality, and associate chief of staff, accepted the honor on behalf of YNHH.

IFE updates Performance Improvement curriculum for employees

The Institute for Excellence (IFE) and System Performance Management announce changes to the Performance Improvement curriculum offered to employees throughout the Yale New Haven Health System.

The new design offers three levels of training:

  • Level 1 — Foundations of Safety and Quality: For 2014, this class is the high reliability organization training.
  • Level 2 — Project Management and Tools for Improvement: These courses are for staff members who plan to participate in specific initiatives for process improvement; it also includes change acceleration process and workout facilitation training.
  • Level 3 — Change Management: This course is intended for select staff whose career focus is performance improvement, quality training and safety science. The objective of this class is tool mastery and experiential learning. Level 1 and 2 classes are prerequisites.

As part of the new course structure, DMAIC (define-measure-analyze-improve-and-control) training and Green Belt certification will no longer be offered internally. Individuals who take Level 1- 3 classes will receive the same skill set and knowledge to successfully lead projects of varying size and complexity.

Employees should check the IFE catalog for a schedule of the classes and course descriptions. For additional information, employees may contact or

YNHH opens physical and occupational therapy office in Milford

Yale-New Haven Hospital Rehabilitation Services has opened an outpatient physical and occupational therapy office at 48 Wellington Road, suite 103, in Milford. The office is conveniently located off the Merritt Parkway and parking is free. The facility offers the most advanced equipment for physical and occupational therapy in a comfortable and relaxing environment. Licensed and specialty-certified therapists provide one-on-one patient care and develop individualized programs for patients. For information or appointments, employees may call (203) 301-5555.

YNHH opens new blood draw station in New Haven

Yale-New Haven Hospital has opened a new blood draw station at 1475 Whalley Ave. in the Westville section of New Haven. Blood draw services are available for pediatric and adult patients. No appointment is necessary and most major health insurance plans are accepted. The blood draw station is open Monday - Friday, 7 am - 5:30 pm (closed daily 12:30 - 1 pm) and Saturdays, 8 am - noon. For more information, employees may call (203) 389-7213.