Your Rights
As a patient of YNHH, you have the right to expect:
- CARE that is safe, high quality, respectful and considerate of your personal beliefs and values.
- INFORMATION that is understandable and complete, including health status, treatment and care options.
- PARTICIPATION in the development and implementation of your plan of care.
- RESPECT for your wishes as outlined in an advance directive.
- CONFIDENTIALITY and privacy in all matters.
- COMMITMENT to your safety and security.
- ASSESSMENT and management of pain.
- PROMPT RESPONSE to requests for assistance, concerns and complaints.
Your Responsibilities
As a patient of YNHH, you have a responsibility to:
For More Information
View the Patient Rights & Responsibilities brochure; or for a printed copy or a detailed explanation about your rights and responsibilities, as well as the many services available to you as a patient of YNHH, call Patient Relations at 203.688.3430.
If you have a complaint that has not been addressed to your satisfaction through our patient complaint process, you may contact the Connecticut Department of Health or the hospital's accrediting agency, The Joint Commission.