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Interpreter & Translation Services

All patients and their families deserve clear and accurate communication about their health care. That's why we offer interpretation and translation services for patients and family members with limited English proficiency or who are deaf or hard of hearing -- free of charge.

To help ensure a smooth hospital stay, please let your doctor, provider and/or admitting account representative know in advance about your communication needs. If you need an interpreter while you are staying in the hospital, please let us know.

Spoken Language Interpreters (other than English)

For those who prefer to use a language other than English when discussing their healthcare or who have limited English proficiency, interpreter services are available 24 hours a day/7 days a week. Please inform your providers, who will then make the request for services.

Translation Services

We provide written translation services to patients for discharge instructions and other medical documents. This service is requested through your care provider.

To request a written translation, please ask your care provider to contact Interpreter Services.

Deaf and Hard of Hearing Assistance

A Deaf and Hard of Hearing Services Coordinator is on staff during regular business hours. We also employ the services of outside agencies to provide both in-person and video remote interpreters. Sign language interpreters, certified deaf interpreters, video phones, TTYs, CapTel phones, assistive listening devices, volume-controlled telephones and pictographs are also available free of charge.

If you have questions about these services, please contact the Deaf and Hard of Hearing Services Coordinator at 203.909.6772 VP, 203.688.8159 TTY or email deaf/hh@ynhh.org

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Yale School of Medicine
Magnet Recognition Best Hospitals 2012-2013

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