Thank you for choosing Yale-New Haven Hospital. The following pages contain useful information about visiting the hospital, such as directions, parking info, lodging, visiting hours and more.


Checking in on Patients

Atrium Gift Shop

The hospital gift shop is located directly off the Atrium and offers a variety of products for your convenience and to brighten the lives of patients. Ask for any item below by name when you order by phone, 203.688.4265. Gifts are delivered to patient rooms. Major credit cards are accepted.

Glass Door Gift Shop

Whether you'd like to pick up a last-minute "get well" gift or want to send a congratulatory "It's a Boy" balloon to a new Mom, the Glass Door Gift Shop, located right off the main lobby near the entrance to the Yale-New Haven Hospital Saint Raphael Campus has what you need.

Getting Here


When patients are faced with short- or long-term inpatient hospital care, families and caregivers can stay comfortably nearby. The Suites at Yale-New Haven is a new hotel offered by Yale-New Haven Hospital. In addition, there are a number of hotels and accommodations in New Haven that fit all needs and budgets.

Visitor Policies

Visitor Policies

At Yale-New Haven Hospital, we recognize that for many patients, the presence of family and friends is important to provide emotional support, comfort, and assistance. We support patient- and family-centered care, the presence of visitors and the presence of a

Patient Care Partners

Yale-New Haven Hospital recognizes that for many patients, the presence of family and friends is important to provide emotional support, comfort and assistance. As a Care Partner, you play an important role in helping us meet the healthcare needs of your loved one.We welcome you onto your loved one’s healthcare team. Please let us know if there is anything we can do to support you in this role.

Saint Raphael Campus

Visitors Guide

Visitors can play an important role in providing comfort to their loved one during a hospital stay. Yale-New Haven Hospital Saint Raphael Campus has some services and amenities in place for your comfort, and as a visitor you also have responsibilities to the patient and the other people on their floor.


While You're Here

Safe, Secure, Quiet Environment

Making sure your experience at Yale-New Haven Hospital is as safe, comfortable and pleasant as possible is important to us. We've put many policies in place to help keep your surroundings quiet, secure and smoke-free—and ask patients, visitors and staff to be aware of and respect them at all times.

Dining Options

A list of dining options, including cafeterias & sit-down dining, room service, vending machines and meal cards.

Wireless Internet (WiFi) Access

Free wireless Internet access is available on all patient units, in our cafeterias and the Atrium.

Protective Services

Yale-New Haven Hospital's highly trained protective services staff is available 24 hours a day to help maintain a safe, secure environment for patients, visitors and employees. Their job is to protect our buildings, garages, parking lots and property.