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Protective Services

Yale-New Haven Hospital's highly trained protective services staff is available 24 hours a day to help maintain a safe, secure environment for patients, visitors and employees. Their job is to protect our buildings, garages, parking lots and property.

For Your Safety

Many of our patient care units have limited access, which means that people cannot enter the unit until they are buzzed in. Elevators are closed to the public after 9:00 p.m., so visitors who stay after hours must ask staff for an elevator access code. Visitors and staff must display appropriate identification for entrance to the unit.

In Case of Emergency

Patients and visitors experiencing an emergency within the hospital should call 9-1-1 immediately.

For More Information

To speak with a protective services officer or to request assistance, call 203.688.2500.

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