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Visitor Policies
YNHH

Visitor Policies

At Yale-New Haven Hospital, we recognize that for many patients, the presence of family and friends is important to provide emotional support, comfort, and assistance. We support patient- and family-centered care, the presence of visitors and the presence of a care partner/support person.

A care partner/support person is designated by the patient as the person who is the primary source of physical, psychological, emotional and/or spiritual support. A visitor is any individual the patient wishes to see during their hospitalization.

Children as Visitors

Children are welcome during visiting hours. Children ages 16 and under must be accompanied by a non-patient adult who is at least 18 years old and are expected to remain with the adult who is supervising them. Children between the ages of 14 and16 may visit unaccompanied by an adult with prior permission from the charge nurse or a designee. Neither the patient nor hospital personnel will be responsible for supervising children. In the event of unsupervised children with no responsible adult present, social work may be contacted as necessary to ensure the welfare of the child.

Clergy

We welcome clergy/pastoral religious representatives and regard them as adjunct members of the health care team.

Visiting Hours

Visitors for inpatients are welcome between the hours of 10 am and 8 pm and will follow hospital policies designed to provide a safe and restful environment for patient care. Special visiting arrangements may be made on a case by case basis. Learn more about visiting hours.

A care partner/support person may be present with patients 24 hours a day, with consideration of care partner/support person guidelines and limitations/restrictions as outlined in this policy. Learn more about our care partner/support person policy. (link to that page once created).

Visitor Restrictions

Visitor restrictions occur when a member of the care team, using best clinical judgment, determines that it is in the best interest of a patient or patients to limit or restrict the presence of visitors and/or care partner/support persons.

Non-Discrimination Statement

Yale-New Haven Hospital does not restrict, limit or otherwise deny visitation privileges on the basis of disability, race, color, national origin, religion, sex, sexual orientation, gender identity or expression. Same-sex couples are afforded the same access as different-sex couples and next-of-kin.

Visitor Identification

To ensure the safety of our patients, visitors to inpatient areas must be identified with a visitor pass or ID badge. All visitors must have an official pass issued at the Information/Reception Desks. For the protection and security of our facilities any Visitors after 8 pm will need to check in with Protective Services.

Visitor Restrictions and Limitations

Visitor restrictions occur when a member of the care team, using best clinical judgment, determines that it is in the best interest of a patient or patients to limit or restrict the presence of visitors and/or care partner/support persons. Visitor restrictions also occur at the patient's request. Examples of these restrictions may include, but are not limited to, infection control issues, reasonable limitations on the number of visitors at a given time, or when visitation may interfere with the care of the patient or others nearby.

Yale School of Medicine
Magnet Recognition Best Hospitals 2012-2013

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