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Yale-New Haven Hospital supports the rights of all patients and expects its staff and physicians to observe and protect these rights as a part of patient care. The prevention and treatment of disease, the education of healthcare professionals and patients, and clinical research must be conducted with an overriding concern for the patient and the recognition of the patient's dignity as a human being.
As a PATIENT at Yale-New Haven Hospital, you have the right to expect:
If you have a complaint that has not been addressed to your satisfaction by patient relations (203-688-3430) through the hospital patient complaint process, you may contact the Connecticut State Department of Health (860-509-8000), or the accrediting agency for the hospital, the JointCommission (630-792-5000).
As a PATIENT, you have a responsibility to:
For a brochure or a detailed explanation about patient rights and responsibilities, please call patient relations at 203-688-3430.
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