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With the Greatest of Care

Childrens Hospital

We Are Here for You

Yale New Haven Children's Hospital is recognized for advanced clinical care. We are committed to keeping you and your family safe and comfortable when you come to us at one of our Children’s Hospital campuses or at our Pediatric Specialty Centers.

We are currently scheduling appointments, surgeries and procedures. Contact your healthcare provider if you postponed an appointment due to COVID-19.

Preparing For Your Appointment

With extra precautions in place to ensure patient and visitor safety, stay up to date with our latest protocols. At our hospitals, all patients and visitors are required to wear masks. We ask about symptoms and check their temperatures at the door.

Surgeries and Procedures

Our operating rooms and procedural areas meet the most stringent guidelines for cleanliness and safety. If you have a scheduled procedure, our teams will walk you through new, easy processes for pre-testing, arrival and discharge. These include using mobile device check-in and reduced on-site paperwork.

Surgery and Procedure FAQs Find a COVID Testing Site

Pediatric Specialty Centers

We offer a number of services at our ambulatory locations. Exam rooms are thoroughly cleaned after each patient. And our radiology equipment is cleaned according to the strictest standards after each patient.

Find a Doctor Find a Location

Telehealth

We offer a wide range of telehealth services if you prefer to see your doctor from the comfort of your home. You will need a MyChart account to conduct a visit. If you don’t have an account, you can sign up for one.

Telehealth for Pediatric Visits Find a Doctor Log into MyChart

Video Care OnDemand

Yale New Haven Health's Video Care OnDemand provides video access to clinicians for minor medical concerns using your smartphone or tablet.

Schedule a Visit Request an Account

Visitor Information

Current Restrictions

To protect patients, families, employees and the community during the outbreak of COVID-19, the Children’s Hospital is currently limiting visits from families. 

Restrictions include: 

  • For children in the hospital who do not have COVID-19: 
    • Two visitors, with at least one being an adult parent or caregiver, may be at the bedside during the visiting hours of 10 am to 8 pm.  
    • A sibling may visit during visiting hours, accompanied by an adult parent or guardian. Only one sibling may visit per day. 
    • The maximum number of visitors at the bedside at one time is two; if a sibling comes to visit, the second adult visitor will leave the bedside.
    • The maximum number of adult visitors per day is two and the maximum number of sibling visitors per day is one.
    • Only one adult parent or caregiver may stay at the bedside overnight when visiting hours are over. This person can switch off overnight stays with one other adult during the hospitalization.
  • If the child has COVID-19, then one parent or caregiver may remain in the patient’s room at all times until discharge. Switching off with another parent or caregiver will not be allowed. 
  • All visitors must acknowledge a lack of COVID-19 symptoms upon entry to the hospital in order to be allowed to visit. 
  • All visitors (over the age of 2 years) must wear a facemask in all areas of the hospital, including in the patient’s room. 
  • All visitors should wash their hands with soap and water or use hand sanitizer frequently. 
  • Parents or caregivers that remain with a child in their room will be checked for COVID-19 symptoms (such as fever, cough, shortness of breath) twice a day. 
  • If found to have symptoms of illness, the parent or caregiver will be asked to remain in the patient’s room until they are able to final a healthy caregiver to replace him or her. 
Visitor Information

Emergency and Urgent Care

If you are experiencing a medical emergency, get help right away. Our Emergency Departments are ready to care for patients suffering from a range of medical emergencies. Proper precautions are in place to ensure patient and staff safety.

Every patient admitted to the hospital is tested for COVID-19. Patients in the Pediatric ED are ONLY tested for COVID if they are being admitted. Routine walk-in COVID testing is not available at our emergency departments.

Emergency Services Urgent Care

COVID-19 Vaccine

The COVID-19 vaccine is now available for those 12 and older.

Learn more about the COVID-19 vaccine 

COVID-19 Updates

COVID-19 (Coronavirus) Information

Yale New Haven Health is committed to bringing you the latest information about COVID-19 (coronavirus) to ensure you and your loved ones receive the care you need, when you need it.

Visit our COVID-19 Resources page

Post-COVID Comprehensive Care Program

Through Yale New Haven Children’s Post-COVID Comprehensive Care Program, pediatric specialists provide care to children who are experiencing residual, prolonged effects due to COVID-19 infection also known as long COVID and COVID-19 Syndrome.

Visit the Post-COVID Comprehensive Care Program