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Yale New Haven Hospital

Yale New Haven Hospital

203-688-4242 (York St.)
203-789-3000 (Chapel St.)

YNHH York Street Campus
20 York Street
New Haven, CT 06510-3202

YNHH Saint Raphael Campus
1450 Chapel Street
New Haven, CT 06511


General Information

Yale New Haven Hospital (York Street Campus)
203-688-4242
Yale New Haven Hospital (Saint Raphael Campus)
203-789-3000
Smilow Cancer Hospital at Yale New Haven 203-688-4242
Yale New Haven Children's Hospital 203-688-4242
Yale New Haven Psychiatric Hospital 203-688-9907
Grimes Center 203-867-8300

Physician Referral: 203-688-2000, Find a Doctor

Patient Relations
Patient Relations (both campuses) 
203-688-3430
Patient Relations email
patientrelations@ynhh.org

Admitting

Yale New Haven Hospital - adults (York Street) 203-688-2221
Yale New Haven Hospital - adults (Saint Raphael)
203-789-3218
Yale New Haven Children's Hospital/Pediatrics (West Pavilion) 203-688-3331
Pre-Admission Testing Center (York Street)
203-688-5860
Pre-Admission Testing Center (Saint Raphael)
203-789-3628

Patient Services

Advance Directives (York Street Campus) 203-688-2151
Advance Directives (Saint Raphael Campus)
203-789-3245
Deaf or Hard-of-Hearing Services 203-688-8159 TTY
Language (Translation) Services 203-688-7523
Ethics Committee
203-688-2151
Prescription Assistance Program 203-789-4076
Privacy & Confidentiality (HIPAA Compliance Office) 203-688-8416
Research Studies (Yale Center for Clinical Investigation) 203-785-3482
Spiritual Care/Chaplain Services (York Street Campus)
203-688-2151
Spiritual Care/Chaplain Services (Saint Raphael Campus) 

203-789-3245

Support Group/Social Worker Services 203-688-2195
Television/Telephone Repair 203-688-9000
Volunteer Services (York Street Campus)
203-688-2297
Volunteer Services (Saint Raphael Campus)
203-789-3480

Billing and Medical Records

Financial Counseling 203-688-2030
Billing Main Line           855-547-4584 (toll free)
Medical Records 203-688-2231


Marketing/Communications and Giving

Development Office/Donations 203-688-9644
Marketing and Communications  203-688-2488

Visitors and Facilities

Gift Shop – York Street Campus (Atrium Gift Shop) 203-688-4265
Gift Shop – Saint Raphael Campus (Glass Door Gift Shop) 203-789-3607
Cingari Family Boutique at Smilow
203-200-CARE
Parking Escort Service (York Street Campus)
203-688-2500
Parking Escort Service (Saint Raphael Campus)
203-789-3800
Parking Office (York Street Campus)
203-688-2623
Parking Office (Saint Raphael Campus)
203-789-5958
Patient Information (York Street Campus)
203-688-4177
Patient Information (Saint Raphael Campus) 203-789-3508
Protective Services/Security (Lost and Found) (York Street Campus)
203-688-2500
Protective Services/Security (Lost and Found) (Saint Raphael Campus)  
203-789-3800

Appointments

To make an appointment with a Yale New Haven Health physician, you can contact their office directly (use our Physician Finder) or call the Yale New Haven Physician Services Referral Center at 888-700-6543.


Billing and Insurance

If you have questions about your bill, insurance coverage or financial assistance, please call 855-547-4584. Our customer service staff is available to assist you Monday - Friday from 7:30 am - 5:30 pm. Please have the guarantor account number listed on your bill available when you call. You may also e-mail us at patientinquiries@ynhh.org.

MyChart

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Visitor Information

Of you are are visiting one of our hospitals, get acquainted with our facilities on these pages: