Editor’s note: With everything going on in the health system and the world, you might be surprised to see The Bulletin. Obviously, COVID-19 communications are a priority, and important information about policies, procedures and resources is included in this newsletter. But as we focus on our patients, our duties and our areas, it’s helpful – and encouraging – to get a wider view of what our fellow employees in all departments are doing to prepare for and respond to this unprecedented situation. It is amazing to see. And while COVID-19 is foremost in our minds, it’s also important to remember that even during these most challenging times, life goes on. This might be the “new normal,” but sometimes a dose of the “old normal” can make us feel better.

Unprecedented situation yields extraordinary response at YNHHS

During one of Yale New Haven Health’s virtual town halls on COVID-19, CEO Marna Borgstrom remarked that in her 41 years in health care, she has been involved in a number of crises, including the AIDS epidemic, hurricanes and Sept. 11. 

Read more about the YNHHS response

YNHHS’ COVID-19 Call Center quickly becomes go-to resource during pandemic

Designed and launched in just a few days, the center marked the first time YNHHS has set up a system for employees, clinicians and patients who speak all languages to call in with questions.

Read more about the call center

COVID-19 is keeping us apart – and that’s a good thing

“Social distancing” has become the buzz term during the COVID-19 pandemic, and with good reason.

Read more about social distancing

Virology Laboratory develops COVID-19 test to speed diagnosis, treatment

One of the biggest challenges with the COVID-19 outbreak in the United States has been a shortage of testing kits.

Read more about the virology lab