Caring Beyond the Bedside:
Program Highlights



Creating Educational Opportunities

Kevin Myatt, Senior Vice President and Chief Human Resources officer, Yale New Haven Health System, reads to children at New Haven’s Strong School on Read Across America Day, which encourages children to keep reading and learning.



  

kevin myatt

Gateway Community College Nursing Program

Gateway Community College is recognized throughout Connecticut for providing relevant, industry-specific degree and certificate programs to meet the needs of both students and the regional business community. Yale New Haven Hospital (YNHH) partnered with Gateway to create the Associate of Science in Nursing program in 2003, by providing technical, in-kind and financial assistance. The program boasts modern nursing suites and curriculum donated by YNHH to prepare students for this in-demand field. The college also provides Allied Health programs including medical sonography, dietetic technician and medical billing.

Minority Nursing and Allied Health Scholarships

Since 1989, YNHH has provided scholarship awards to graduating seniors from Greater New Haven who enroll in full-time programs in nursing or an allied health field, such as nutrition, diagnostic radiology and respiratory therapy.

New Haven Promise: Partnership

YNHH collaborates with this support system designed to cultivate a college-going culture among New Haven students. The partnership encourages them to take advantage of the program, which promises to pay tuition for any in-state public college or university for those who maintain academic standards and actively volunteer in the community. The partnership specifically targets the development of a college-going culture from pre-K through grade 12 through both in-school activities as well as community-based parent engagement.

School-to-Career

School-to-Career is a paid internship opportunity for high school students in the New Haven public school system. The partner schools are James Hillhouse High School, Wilbur Cross High School, Hill Regional Career High School and Metropolitan Business Academy. Students begin in the second semester of their junior year and stay engaged through the summer and senior year as well. The goals are to mentor and coach students in the necessary skills to become successful in the workplace while showcasing career opportunities in health care and related industries in both clinical and administrative roles.






Working to End Homelesssness

Alison Cunningham (left), CEO, Columbus House, and Keith Churchwell, MD, Senior Vice President, Operations and Executive Director Cardiovascular Services, Yale New Haven Hospital.



  

alison cunningham

Medical Respite Program

This innovative program provides recuperative care to people who are experiencing homelessness and being discharged from the hospital. In addition, the program lowers public healthcare costs by reducing unnecessary readmissions. Based out of the Columbus House shelter, referrals come from both Yale New Haven Hospital and the Veterans Administration Hospital in West Haven. This 12-bed, single room occupancy program includes 24-hour supervision, on-site nursing care, healthcare referrals, transportation and case management services. The Medical Respite Program, which grew from 17 patients in 2013 to 97 in 2016, realized a 50 percent drop in readmission rates compared to the same population not enrolled in this program. This same patient population is now more than 60 percent less likely to visit an emergency department after 45 days from initial treatment.

Overnight Warming Centers

Realizing a lack of shelter beds and safe spaces to go at night during the winter, the two shelter programs in New Haven teamed up with the faith-based community and Yale New Haven Hospital to operate these warming centers. Locations include churches and overflow space at the hospital. Yale New Haven Hospital provides physician assistants, blankets and other resources while the shelter staff identify, inform and arrange transportation for clients who need these services. Together we are engaging individuals with case management services in an effort to transition people into permanent housing. The warming centers see more than 30 people per night during operation. These are individuals who would have otherwise been outdoors in sub-zero temperatures. These interactions allowed case managers from social services to engage people in creating action plans, while under medical supervision, in a safe and welcoming space.

South Central Community Care Team

Yale New Haven Hospital is one of many partners that came together in 2014 to tackle the issue of homelessness. Yale New Haven Hospital adopted the Earn Benefits Online portal for its social workers, which is a one-stop approach to helping patients access benefits vital to their health and stability. Yale New Haven Hospital also took part in the 100-Day Challenge to End Homelessness, coordinated by the United Way of Greater New Haven, which transformed the way services were provided to people who were experiencing homelessness. The 100-Day Challenge successfully placed 102 individuals in permanent housing during this time. It also instituted a common software package, accessible by every social service agency in the region, to more effectively connect these individuals to necessary benefits while sharing care plans. This type of communication had previously not existed. This collaboration was part of a statewide effort that was able to effectively end chronic homelessness for veterans in 2016.

Columbus House

columbus house



Columbus House opened its doors in 1982 to provide services for men and women of at least 18 years of age. Its goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Along with its core of loyal supporters, friends and volunteers, Columbus House has remained committed to fulfilling its mission: “To serve people who are homeless or at risk of becoming homeless, by providing shelter and housing and by fostering their personal growth and independence.”



To accomplish this mission, Columbus House delivers programming in New Haven and Middlesex counties, consisting of sheltering services, outreach and engagement, supportive housing, including veteran-specific housing, and wrap-around services such as job placement assistance and budget coaching. The organization maintains an extensive base of volunteer support as well as collaborative partnerships with other community-based service providers, especially in regard to the South Central Community Care Team. The team, which includes Yale New Haven Hospital, works to maintain the most efficient flow of services possible for individuals facing homelessness, and has been effective in helping people get off the streets and into safe housing.






Revitalizing Our Neighborhoods

Geraldine Boone (center) Patient Care Associate, Yale New Haven Hospital, with her family outside the home she purchased with the help of the H.O.M.E. program.



  

geraldine boone

H.O.M.E. Program

In 2006, Yale New Haven Hospital launched the Home Ownership Made Easier (H.O.M.E.) program, which provides employees with up to $10,000 in forgivable five-year loans to purchase a home in New Haven. Employees who buy in one of four neighborhoods near the hospital are eligible for a monthly $200, two-year mortgage subsidy. Key Bank partners with Yale New Haven Hospital to educate employees about financing and maintenance issues. The H.O.M.E. program has created 140 new homeowners since its inception in New Haven, directly helping to stabilize neighborhoods in a community where less than 30 percent of residents own their home.

Habitat for Humanity

Since 2008, YNHH has partnered with Habitat for Humanity of Greater New Haven to create homeownership opportunities in the Hill neighborhood for families. YNHH gives financial support and organizes hospital staff who volunteer to work alongside the homeowners and Habitat construction managers. In this way, YNHH has sponsored and helped build nine Habitat homes in the Hill neighborhood since 2008. Well over 400 employee volunteers have collectively invested more than 6,000 hours in this project, while Yale New Haven Hospital sponsored the building materials for each home, totaling $525,000. This work has increased owner occupancy and civic pride in an area previously plagued by blight and a 77 percent renter population.






Partnering with Local Recuiters

H.O.P.E. program graduate Jeanette McKoy on the job as an operating room assistant at Yale New Haven Hospital.







  



jeanette_mckoy

ConnCAT

ConnCAT (Connecticut Center for Arts and Technology) began in 2010 as a collaboration with Yale New Haven Hospital to provide hard skills training to job seekers with employment barriers. The courses offered in medical coding and phlebotomy, and a new culinary program launched in 2016, provide training in much-needed jobs in the community. Many phlebotomists have already been hired from the local community in New Haven at Yale New Haven Hospital and other healthcare organizations. ConnCAT also conducts after-school and summer programming for children, focusing on the arts in an immersive and supportive environment.

H.O.P.E. Program

Yale New Haven Hospital's Having Opportunities to Prepare for Employment (H.O.P.E.) program was created in 1996 at the Hospital of Saint Raphael in New Haven, which became part of Yale New Haven Hospital when the two organizations integrated in 2012. Since its inception this award-winning program has helped more than 100 adults transition from income supports into employment, many at the hospital.










Youth Development and Engagement

PAL Campers get a taste of a “day in the life” at the hospital.



  

PAL Campers

NAACP Career Fair

Yale New Haven Hospital and the NAACP of Greater New Haven team up every year to put on a citywide career fair. What started as a low-key event showcasing different healthcare jobs to high school students has grown over the years into a massive, statewide event attracting more than 1,200 students from school districts throughout Connecticut. Yale New Haven Hospital sets up vignettes of different areas of the hospital, all staffed by employees who work in those departments, to show young people all of the opportunities available, from entry-level positions in dietary or environmental services, to nursing and surgery, explaining the different levels of education and experience required for each role.

PAL Camp

Yale New Haven Hospital has partnered with the New Haven Police Department for four years to support the Police Athletic League (PAL) Camp in New Haven. The camp is a free, five-week day camp held every summer and serves upwards of 400 young people ages 8 through 13. Yale New Haven Hospital staff take over the camp for two days each summer to provide an immersion experience to show the role that hospitals play in a community, as well as engage the children in fun, healthy activities. These include a “day in the life” at Yale New Haven Hospital, where the campers cycle through the many areas of clinical care, starting with first responders, and make their way through the natural progression of the workings of a healthcare organization, including a mock emergency room, operating room and rehabilitation, even showing the importance of nutrition as part of the continuum of healing. More than 150 hospital staff are involved every year, working to inspire the youth Yale New Haven Hospital serves and to provide the campers with a one-of-a-kind experience.