Popular Locations
- Pediatric Specialty Center - Park Avenue Medical Center
- Yale New Haven Children's Hospital
- Yale New Haven Hospital - York Street Campus
At Yale New Haven Children's Hospital, we are committed to delivering the highest quality and safest care possible. We are also committed to sharing information about the quality of our care with our patients and their families. We routinely measure our performance against a comprehensive list of quality standards and benchmarks, including measures of care delivery, clinical outcomes and patient satisfaction. This allows us to continuously improve the quality and safety of our care. In 2015, we received the prestigious Quality and Safety Award from the Children's Hospital Association for our treatment of newborns with abstinence syndrome.
Yale New Haven Children's Hospital's goal is to provide excellent, safe patient care. We believe it is important for families to be involved in care and safety. Below are some tips to help you participate in your child's care and safety in the hospital.
Many diseases are spread by coughing or sneezing (some germs can travel up to six feet!) so you and your child should cover both your mouth and nose when doing so. Use a tissue if available and if not available, cover your mouth and nose with the bend of your elbow or hands - and then disinfect your hands. Ask family members and friends who have a cold, flu or symptoms of an infection (such as fever, rash, cough, sore throat, nausea, vomiting, diarrhea) not to visit. Limit visits from children under 12.
"Isolation precautions" are to protect you, your child, other patients, staff and visitors. Gloves, gowns and masks are sometimes worn, depending on the illness. If you don't understand why you are on precautions, please ask. Remind visitors that they too must follow the precautions listed on the sign outside your child's room to protect you and them during their visit. Please get flu and pneumonia vaccines when they are offered.
At certain times, we may need to restrict visits from all children under the age of 12 because of increased numbers of respiratory infections in the community. This restriction helps to prevent the introduction of respiratory infections into the hospital since some of these infections can be contagious even before symptoms appear and are particularly common in children.
All hospital employees are required to wear photo identification badges. Be sure all of your child's caregivers have a hospital or medical school I.D. with their picture on it. Only caregivers wearing badges with a bright pink background and physicians wearing badges with a red background are permitted to take your child from his or her room for treatment. If you are at all unsure about who should or should not be in your child's room, press the nurse call light.
When your child is admitted, he or she will have a patient identification bracelet placed on his or her wrist. Infants may have their I.D. placed on their ankles. Be sure your child understands the importance of this identification bracelet. This bracelet identifies the child and his or her medical record number. If your child has allergies, be sure he or she wears an allergy alert bracelet. Check that caregivers look at your child's identification band before giving any medication, drawing blood or performing a procedure. Please do not remove this bracelet.
If you believe that there is something dramatically wrong with your child, you can activate the hospital's Rapid Response Team by calling 911 and a critical care team will respond immediately to your child's bedside.
How data drives the care at Yale New Haven Children's Hospital.