Yale New Haven Hospital
203-688-4242 (York St.)
203-789-3000 (Chapel St.)
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YNHH York Street Campus
20 York Street
New Haven, CT 06510-3202
YNHH Saint Raphael Campus
1450 Chapel Street
New Haven, CT 06511
General Information
| Yale New Haven Hospital (York Street Campus) |
203-688-4242 |
| Yale New Haven Hospital (Saint Raphael Campus) |
203-789-3000 |
| Smilow Cancer Hospital at Yale New Haven | 203-688-4242 |
| Yale New Haven Children's Hospital | 203-688-4242 |
| Yale New Haven Psychiatric Hospital | 203-688-9907 |
| Grimes Center | 203-867-8300 |
| Patient Relations (both campuses) |
203-688-3430 |
| Patient Relations email |
[email protected] |
Admitting
| Yale New Haven Hospital - adults (York Street) | 203-688-2221 |
| Yale New Haven Hospital - adults (Saint Raphael) |
203-789-3218 |
| Yale New Haven Children's Hospital/Pediatrics (West Pavilion) | 203-688-3331 |
| Pre-Admission Testing Center (York Street) |
203-688-5860 |
| Pre-Admission Testing Center (Saint Raphael) |
203-789-3628 |
Patient Services
| Advance Directives (York Street Campus) | 203-688-2151 |
| Advance Directives (Saint Raphael Campus) |
203-789-3245 |
| Deaf or Hard-of-Hearing Services | 203-688-8159 TTY |
| Language (Translation) Services | 203-688-7523 |
| Ethics Committee |
203-688-2151 |
| Prescription Assistance Program | 203-789-4076 |
| Privacy & Confidentiality (HIPAA Compliance Office) | 203-688-8416 |
| Research Studies (Yale Center for Clinical Investigation) | 1-877-978-8343 |
| Spiritual Care/Chaplain Services (York Street Campus) |
203-688-2151 |
| Spiritual Care/Chaplain Services (Saint Raphael Campus) |
203-789-3245 |
| Support Group/Social Worker Services | 203-688-2195 |
| Television/Telephone Repair | 203-688-9000 |
| Volunteer Services (York Street Campus) |
203-688-2297 |
| Volunteer Services (Saint Raphael Campus) |
203-789-3480 |
Billing and Medical Records
| Financial Counseling | 855-547-4584 (toll free) |
| Billing Main Line | 855-547-4584 |
| Medical Records | 203-688-2231 |
| Development Office/Donations | 203-688-9644 |
| Marketing and Communications | 203-688-2488 |
Visitors and Facilities
| Gift Shop – York Street Campus (Atrium Gift Shop) | 203-688-4265 |
| Gift Shop – Saint Raphael Campus (Glass Door Gift Shop) | 203-789-3607 |
| Cingari Family Boutique at Smilow |
203-200-CARE |
| A Mother's Place Boutique – Yale New Haven Children's Hospital. |
203-688-9355 |
| Parking Escort Service (York Street Campus) |
203-688-2500 |
| Parking Escort Service (Saint Raphael Campus) |
203-789-3800 |
| Parking Office (York Street Campus) |
203-688-2623 |
| Parking Office (Saint Raphael Campus) |
203-789-5958 |
| Patient Information (York Street Campus) |
203-688-4177 |
| Patient Information (Saint Raphael Campus) | 203-789-3508 |
| Protective Services/Security (Lost and Found) (York Street Campus) |
203-688-2500 |
| Protective Services/Security (Lost and Found) (Saint Raphael Campus) |
203-789-3800 |
To make an appointment with a Yale New Haven Health physician, you can contact their office directly (use our Physician Finder) or call the Yale New Haven Physician Services Referral Center at 888-700-6543.
If you have questions about your bill, insurance coverage or financial assistance, please call 855-547-4584. Our customer service staff is available to assist you Monday - Friday from 7:30 am - 5 pm. Please have the guarantor account number listed on your bill available when you call. Log in or register with MyChart to view detailed visit information and to send us a secure message.
Of you are are visiting one of our hospitals, get acquainted with our facilities on these pages:
Saint Raphael Campus
If you are experiencing a medical emergency, dial 9-1-1 immediately
