Phone Directory Other Reasons for Contact YNHH York Street Campus 20 York Street New Haven, CT 06510-3202 YNHH Saint Raphael Campus 1450 Chapel Street New Haven, CT 06511 General Information Yale New Haven Hospital (York Street Campus) 203-688-4242 Yale New Haven Hospital (Saint Raphael Campus) 203-789-3000 Smilow Cancer Hospital at Yale New Haven 203-688-4242 Yale New Haven Children's Hospital 203-688-4242 Yale New Haven Psychiatric Hospital 203-688-9907 Grimes Center 203-867-8300 Physician Referral: 203-688-2000, Find a Doctor Patient Relations Patient Relations (both campuses) 203-688-3430 Patient Relations email patientrelations@ynhh.org Admitting Yale New Haven Hospital - adults (York Street) 203-688-2221 Yale New Haven Hospital - adults (Saint Raphael) 203-789-3218 Yale New Haven Children's Hospital/Pediatrics (West Pavilion) 203-688-3331 Pre-Admission Testing Center (York Street) 203-688-5860 Pre-Admission Testing Center (Saint Raphael) 203-789-3628 Patient Services Advance Directives (York Street Campus) 203-688-2151 Advance Directives (Saint Raphael Campus) 203-789-3245 Deaf or Hard-of-Hearing Services 203-688-8159 TTY Language (Translation) Services 203-688-7523 Ethics Committee 203-688-2151 Prescription Assistance Program 203-789-4076 Privacy & Confidentiality (HIPAA Compliance Office) 203-688-8416 Research Studies (Yale Center for Clinical Investigation) 1-877-978-8343 Spiritual Care/Chaplain Services (York Street Campus) 203-688-2151 Spiritual Care/Chaplain Services (Saint Raphael Campus) 203-789-3245 Support Group/Social Worker Services 203-688-2195 Television/Telephone Repair 203-688-9000 Volunteer Services (York Street Campus) 203-688-2297 Volunteer Services (Saint Raphael Campus) 203-789-3480 Billing and Medical Records Financial Counseling 203-688-2030 Billing Main Line 855-547-4584 (toll free) Medical Records 203-688-2231 Marketing/Communications and Giving Development Office/Donations 203-688-9644 Marketing and Communications 203-688-2488 Visitors and Facilities Gift Shop – York Street Campus (Atrium Gift Shop) 203-688-4265 Gift Shop – Saint Raphael Campus (Glass Door Gift Shop) 203-789-3607 Cingari Family Boutique at Smilow 203-200-CARE A Mother's Place Boutique – Yale New Haven Children's Hospital. 203-688-9355 Parking Escort Service (York Street Campus) 203-688-2500 Parking Escort Service (Saint Raphael Campus) 203-789-3800 Parking Office (York Street Campus) 203-688-2623 Parking Office (Saint Raphael Campus) 203-789-5958 Patient Information (York Street Campus) 203-688-4177 Patient Information (Saint Raphael Campus) 203-789-3508 Protective Services/Security (Lost and Found) (York Street Campus) 203-688-2500 Protective Services/Security (Lost and Found) (Saint Raphael Campus) 203-789-3800 Please Choose a Topic Appointments Billing and Insurance Comments/Feedback Patients and Visitors Appointments To make an appointment with a Yale New Haven Health physician, you can contact their office directly (use our Physician Finder) or call the Yale New Haven Physician Services Referral Center at 888-700-6543. Billing and Insurance If you have questions about your bill, insurance coverage or financial assistance, please call 855-547-4584. Our customer service staff is available to assist you Monday - Friday from 7:30 am - 5:30 pm. Please have the guarantor account number listed on your bill available when you call. You may also e-mail us at patientinquiries@ynhh.org. Online Bill Pay Billing and Insurance FAQs Name: Email Address: Phone # Comments/Suggestions Refresh Captcha Send MyChart Content needed here... Visitor Information Of you are are visiting one of our hospitals, get acquainted with our facilities on these pages: Bridgeport Hospital Patients and Visitors Greenwich Hospital Patients and Visitors Yale New Haven Hospital Patients and Visitors Lawrence+Memorial Hospital Patients and Visitors Westerly Hospital Patients and Visitors