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  • Patients and Visitors

For Patients & Visitors

Stay up to date with the latest policies to make the most out of your upcoming appointment.

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Patient Information

Quickly access appointment, billing, and insurance information when you need it.

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Visitor Guidelines

Yale New Haven Health embraces patient visitors, as you are an important part of a patient's healing process.

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Getting Here

View location information, driving directions, and parking information for patients and visitors.

What to Expect as a Patient

Before Your Appointment

Your doctor or nurse will give you detailed instructions about your post-hospital care. Review or request your medical records and take home instructions from your care team in the MyChart app.

Prepare for Your Appointment

During Your Stay

Get an idea of what your experience will be like when you spend the night at YNHH—including the meals, amenities, services and care you can expect to receive.

While You Are a Patient

After Your Appointment

Learn more about the many ways we can help you plan your discharge from the hospital and manage your healthcare needs once you return home.

Going Home

Patient Tools

We provide comprehensive, integrated, family-focused care in more than 100 specialties. What are you searching for today?

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MyChart

Log into MyChart.
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Request Medical Records

Access your medical records online.
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Make an Appointment

Schedule your appointment.
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Pay a Bill

Pay your bill online.
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YM-YNH App

Download our Wayfinding App.
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View More

Learn more about Yale New Haven Health System.

Resources for Your Visit

Getting Here

Patient Information

Thank you for choosing Yale New Haven Hospital for your healthcare needs. We work hard every day to meet—and exceed—your needs and expectations.

Preparing for Your VisitYour StayGoing HomeWhat to Expect as a PatientPatient and Family Advisory Program

Patient Rights & Responsibilities

Yale New Haven Hospital supports the rights of all patients and expects its staff and physicians to observe and protect these rights as a part of patient care.

Patients Rights & Responsibilities

Information for Visitors

Yale New Haven Hospital welcomes and encourages family and friends to visit patients. In fact, we believe that spending time with loved ones is a powerful part of the healing process.

Visiting Hours & Guidelines

Hospital Amenities

Billing Information & Medical Records

Commitment to Quality & Safety

Yale New Haven Hospital strives to keep patients and visitors informed and involved in their healthcare decisions. We believe that, as consumers of health care, members of the community have a right to know about our hospital's quality of care and how it compares to state and national performance goals. Learn More
Yale School of Medicine

Yale New Haven Health is proud to be affiliated with the prestigious Yale University and its highly ranked Yale School of Medicine.