Interpreter and Translation Services
All patients and family members have the right to clear, complete and understandable information.
We offer free interpretation and translation services for patients and family members who are more comfortable communicating in a language other than English, or those who are deaf or hard of hearing.
Please let your doctor, provider and/or admitting account representative know about your communication needs, in advance if possible. If you need an interpreter while you are staying in the hospital, please talk to a staff member.
Spoken Language Interpreters (other than English)
For those who prefer to use a language other than English when discussing their healthcare or who have limited English proficiency Language Services are available 24 hours a day/7 days a week. Please inform a staff member, who will then make the request for services.
We provide patient with written translation services for important medical documents, patient education materials and discharge instructions. To request this service, please ask your care provider to contact Interpreter and Translation Services.
Deaf and Hard of Hearing Assistance
We provide special equipment and services for patients and families, including American Sign Language interpretation, oral transliteration (speech reading) and equipment, such as videophones, video remote interpreting (VRI), TTYs and assistive listening devices.
Please ask a staff member for help. If you have questions about these services, you may call the Deaf or Hard of Hearing Services Coordinator at 203-909-6772 (videophone) or 203-688-8159 TTY or email firstname.lastname@example.org.