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Patient Information and Communications

At Yale New Haven Hospital, we believe visits and contact with family and friends is an important part of the healing process for our patients. Here is all the information you need to contact or send letters, email or gifts loved ones staying.

Patient Directory

You may call the hospital's patient information line at 203-688-4177 any time to get a patient's room and phone number. If you are a patient and do not want this information released, please call the Admitting Office at 203-688-3331 or ask the patient service manager on your unit to make those arrangements.

Sending Mail & Gifts

Cards, letters, flowers and other gifts will arrive fastest when addressed as detailed below. Please remember that latex balloons are not permitted in the hospital due to allergies.

Patient's Name
Floor and/or Room Number
Yale New Haven Hospital
20 York Street
New Haven, CT 06510

Patient's Name
Floor and/or Room Number
Yale New Haven Hospital, Saint Raphael Campus
1450 Chapel Street
New Haven, CT 06511

Flowers can be delivered to patient rooms and a variety of cards and gifts can be purchased in either of the hospital's gift shops:

Atrium Gift Shop

Glass Door Gift Shop

Send an eGreeting

You may send an email greeting to any patient staying at Yale New Haven Hospital, Yale New Haven Children's Hospital, Smilow Cancer Hospital or Yale New Haven Psychiatric Hospital. Just complete our eGreeting form, and one of our volunteers will print and deliver a copy of your message to your loved one.