You may use the telephone in your room or your own cell phone or mobile device to make and receive calls during your stay.
- To dial a local number from within the hospital, dial 9, then the area code and the phone number.
- To dial a toll-free number, dial 9 + 1 + area code + phone number.To dial an internal YNHH phone number (688 or 200), dial all seven digits of the phone number. You do not need to dial 9 or the area code.
- To make a long-distance IN or OUT OF STATE call from a hospital phone, you must dial 123 + 0 + area code + phone number. You will be asked for billing information. All calls must be charged to a credit card, collect or billed to a third party.
- To make a long-distance OVERSEAS call from a hospital phone, you must dial 123 + 01 + country code + city code + phone number. You will be asked for billing information. All calls must be charged to a credit card, made collect or billed to a third party.
- To make an internal call within the hospital, just dial the seven digit number (no "9" or area code is needed).
NOTE: To help you and other patients sleep through the night, incoming calls to your room will not go through between the hours of 10 pm and 7 am. If someone needs to reach you during that time, have them call the main nurse's station number on your floor or unit. You can make outgoing calls at any time.
Cell phones: Cell phones may be used in many areas of the hospital, but please look for posted signs in areas where they are not allowed (they can interfere with medical equipment). To help maintain a quiet, healing environment, please keep all cell phones on quiet and vibrate.
Phone policy and courtesy: So that you can sleep through the night, incoming calls to your room will not go through between 9 pm - 7 am. If it is important that someone reach you between those hours, please have that person call the main number at the nurses’ station in your unit. You can make outgoing phone calls at any time. When using a phone, please help us keep the noise level under control by keeping your voice low and asking your visitors to do the same. If other patients, visitors or staff talk too loudly on the phone, speak to a staff person.
Other phones: There are numerous public phones around the hospital, as well as TTY/TTD phones for the hearing impaired or deaf. A member of your patient care team can direct you or your visitors to the nearest one.