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Knowing your numbers is as easy as 1-2-3

know your numbers plus
Haven’t signed up for the Know Your Numbers (KYN) Plus program yet? If you are a benefits-eligible employee, you still have time to earn up to $500 credit toward your 2024 YNHHS medical plan premium. Not sure where to start? Follow these three easy steps:


Step 1: Enroll in Virgin Pulse 

If you haven’t already, enroll in Virgin Pulse to schedule your onsite biometric screening, complete a health assessment, track your earned medical premium credit and access additional resources to help you thrive. To enroll, visit: Already enrolled? Log in to Virgin Pulse to begin. Visit the Virgin Pulse portal through Infor, Employee Programs.

Step 2: Receive a biometric screening

A biometric screening can help identify possible health risks and is required to earn credit through KYN Plus. You may have your biometric screening during a KYN onsite screening event, as part of a preventive visit with your primary care or ob/gyn physician, or at a participating CVS Caremark Pharmacy. Onsite screenings will be available at YNHHS locations throughout the summer. To schedule an onsite screening, visit the Virgin Pulse portal through Infor, Employee Programs. 

If you choose to have your screening offsite, download the documentation form from the Virgin Pulse portal to bring to your offsite screening. Completed documentation must be uploaded to Virgin Pulse by Friday, Sept. 1, to receive KYN credit. Earned credit for a biometric screening is $300.

Step 3: Complete Thrive Personal Choice Activities

Complete Personal Choice Activities to support your health and well-being and earn additional medical plan premium credit toward the $500 maximum. Credit amounts vary by activity. Please note that earned credit remains “locked” until you receive a biometric screening. Visit the Virgin Pulse portal through Infor, Employee Programs, to review and select Personal Choice Activities. 

Don’t leave $500 on the table. Check on your earned rewards in the Virgin Pulse portal. Questions about KYN Plus? Call HRConnect, 844-543-2147 (Option 1). To speak with a patient resource coordinator (PRC), dial 844-543-2147 (option 3). HRConnect hours are Monday - Friday, 7:30 am - 5 pm. PRCs are available Monday - Friday, 8 am – 5 pm. You may also find answers to KYN questions on the YNHHS intranet or by asking your manager.

Need help with the Virgin Pulse portal? Visit or email [email protected].

Deadline for all KYN activities: Friday, Sept. 1.


Now that you know your numbers…

Now that you know your numbers, do you want to take steps to improve them? YNHHS’ livingwellCARES (LWC) can help. LWC is a free and confidential care management program for YNHHS employees and their families. LWC can help participants make lasting lifestyle changes to improve health and well-being in a variety of areas, including:
  • Connecting with a primary care provider
  • Managing chronic conditions, such as diabetes, high blood pressure, high cholesterol or asthma, or managing medications  
  • Healthy eating, physical activity, tobacco cessation, weight management and much more!
To learn more, or to connect with an LWC nurse, call 833-275-9644 (833-ASK-YNHH) or 203-688-1700, or email [email protected].