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Great Catch winners help YNHH become a high reliability organization

Congratulations to these Great Catch winners for modeling HRO safety behaviors and taking action to improve patient safety.

great catch

Christopher Dill, senior physician assistant, York Street Campus Emergency Department, was recognized for attention to detail and 200% accountability. A patient who had been under observation in the ED was being treated for dehydration and hyperglycemia based on symptoms that included nausea, vomiting and abdominal pain. When Dill took over the patient’s care, he reassessed the patient and ordered a CT scan. The scan showed a bowel obstruction requiring surgical intervention. Dill’s use of HRO behaviors highlights the value of routine re-assessments.

great catch

Patrycja Kruszewski, patient care associate, York Street Campus PACU, was recognized for attention to detail and practicing a questioning attitude. On her way out after her shift, she noticed that a patient being transported in the hall appeared to have a blueish tinge to his skin. Kruszewski stopped the transporter and asked about the patient’s situation. The patient then began to exhibit seizure-like activity, prompting Kruszewski to redirect him into the nearby South Pavilion PACU. She alerted the nursing and anesthesia teams, who provided basic airway support and took the patient to the ICU for further monitoring, workup and care.