Process for becoming a patient

Thank you for your interest in our International Medicine Program. We look forward to assisting you on your journey to accessing medical care. Please follow these simple steps to submit a request as a prospective patient. Please be aware that you or your physician will need to submit your medical records, translated in English, as part of this process.

If you are a physician who wants to refer a patient, please follow the steps to Refer a Patient.

Step 1: Contact Us

Call us at +001-203-495-9253 or complete the brief Patient Information Request Form to provide us with information about yourself and the medical services you are seeking. Our call center is open 24 hours a day, every day of the week. Interpreters are available for more than 200 languages.

Step 2: Submit Medical Records

An International Medicine Program Coordinator will contact you within 1-2 business days after the Patient Information Request Form is completed. You will receive instructions on how to submit your medical records. Your records must be translated into English.

Step 3: Decision and Estimate

Within 7 business days of receiving all medical records, our physicians will review your information. If we determine that the International Medicine Program is appropriate for your care, we will provide an estimate for hospital and physician expenses.

A full financial guide will also be provided. It will outline all payment conditions and financial requirements that must be met by the patient prior to receiving treatment.

Step 4: Payment

Payment for all charges is required prior to scheduling any medical appointments or assistance with travel arrangements. Your International Medicine Program Coordinator will work with you to process your payment. Once full payment is received and we determine that our program is appropriate for your care, you will officially become a patient of the International Medicine Program, collaboration between Yale Medicine and Yale New Haven Hospital.

Are you ready to begin?

If you are requesting to be a patient, please complete the Patient Information Request Form or call +001-203-495-9253.

Do you need more information?

Please review Frequently Asked Questions

Learn more about being a patient of the International Medicine Program

Learn more about Yale Medicine physicians

If you are a physician who wants to refer a patient, please follow the steps to Refer a Patient.

9 specialties

Hospital ranked among the best by U.S. News & World Report

Yale New Haven Hospital is ranked among the best in the nation for 9 of its specialties in the 2017-18 Best Hospitals rankings.

Read more about the Best Hospitals rankings