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Services for International Patients

Services for International Patients

The International Medicine Program provides medical treatment to patients of all ages from around the world. Patients can either refer themselves or be referred by a physician from their country of origin.

Clinical Specialties

Yale Medicine physicians and the experienced medical teams at Yale New Haven Hospital are known for expertise in treating complex cases. Patients come to us for our particular expertise in

View a list of Yale Medical specialties

Concierge Services

We offer a broad range of concierge services to meet the unique needs of an international patient. An International Medicine Patient Navigator is assigned to each patient to assist with every aspect of their visit and medical care. The Patient Navigator assists with:

  • Language assistance and interpreter services
  • Spiritual and religious needs
  • Lodging and hotel information
  • Use of the patient's electronic medical record called MyChart
  • Dining

Travel Services

Special travel assistance is provided to our international patients through ProTravel International, one of the world's leading travel agencies. ProTravel is able to provide professional, personalized service, access and VIP amenities to our clients anywhere in the world.

  • Scheduling and confirming airline and hotel reservations
  • Travel documentation
  • Medical visa applications
  • Transportation to/from airport
  • Non-clinical interpreter services (outside of the clinical setting)

Interpreter Services

Interpreter services are provided over the phone, by video and in person. More than 200 languages are available through the phone service and a dozen languages are offered via the video service. Appointments are not required for phone or video interpreter services.

However, appointments are required for an in person interpreter. In person interpreters are available to translate in 50 different languages. There is a fee for these services. Your International Medicine Program Coordinator will help you to make arrangements.

Accommodations in the New Haven area

The Suites at Yale New Haven is a warm and inviting hotel for families and care givers of patients staying either short- or long-term at the hospital.

The hotel is a short walk from the hospital and provides a comfortable, home-like setting.

New Haven, Connecticut is home to Yale University and many other attractions. Find information about hotels, restaurants, religious services and more in the Yale University City Guide.

Interested in becoming a patient?

Learn how to become a patient of the International Medicine Program

How to refer a patient to the International Medicine Program

Ranked in 11 Specialties

Hospital ranked best in Connecticut by U.S. News & World Report

Yale New Haven Hospital is ranked #1 in Connecticut and among the best in the nation for eleven of its specialties in the 2024-2025 Best Hospitals rankings.

Contact Us

International Medicine Program
+001-203-495-9253 (YALE)
Yale Medicine

The physician specialists of our international program belong to Yale Medicine, the clinical practice of Yale School of Medicine.