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Protective Services

Yale New Haven Hospital is committed to providing a safe environment for patients, visitors and staff. Our team of officers operates 24 hours a day, 7 days a week to assist everyone who visits our facilities.

The Protective Services team includes the uniform, electronic and investigative divisions, providing a number of services including:


  • Access Control
  • Alarm and Code Response
  • Lost and Found
  • Infant Protection Program
  • Crime Prevention Services
  • Emergency Response
  • Enforcement of hospital policy and procedure
  • Patient Safety Checks
  • Patrols of owned/leased property
  • Staff and Visitor Escorts
  • Security Systems Monitoring
  • Threat / Risk Assessment
  • Crime Investigations

The hospital deploys state-of-the-art security systems and technology including:

  • Cameras
  • Card Readers
  • Door Locks
  • Infant Protection
  • Panic Buttons
  • Blue Phones
  • Elerts