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Emergency Services

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Emergency Services at Yale New Haven Hospital and at Yale New Haven Children's Hospital are comprehensive, multidisciplinary centers, staffed to treat the needs adults and children with acute and urgent illnesses and injuries. On the York Street Campus, Yale New Haven is a designated Level 1 adult and pediatric trauma facility — the first and only hospital in Connecticut with this status.

At both the York Street and the Saint Raphael campus, Yale New Haven's physician and nursing staff are prepared to care for the most critically ill or injured patients as well as those with minor illnesses, using the skills and expertise from general practitioners to highly-trained specialists.

Emergency Department staff diagnose emergency conditions and undertake acute interventions to stabilize patients. They may provide:

  • Trauma resuscitation
  • Advanced cardiac life support
  • Advanced airway management
  • Assisting women in labor
  • Management of drug overdoses
  • Behavioral health crises management
  • Public health and prevention
  • Screenings, treatment and referral for drug addiction, domestic violence, mood disorders and other mental health issues

The Emergency Department has a full range of specialists and equipment available 24 hours a day as well as educational, preventive and outreach programs designed to understand, treat and prevent the most serious of patient injuries. The ED is supported by the expertise of multiple medical and surgical specialties, all available to assist in patient management. In addition, YNHH's emergency department has a strong relationship with the local emergency medical system and works to continually improve processes and procedures.


Forty faculty physicians, as well as residents, physician associates, nurses, patient care associates, x-ray technicians, phlebotomists, social workers, nutritionists and volunteers.

Specialized Transportation

  • Helicopter transportation: A helipad located on the roof of the Yale New Haven Children's Hospital can accommodate two helicopters and provides quick access to trauma services.
  • Dedicated infant and pediatric ambulance: A YNHCH pediatric transport team is available 24 hours a day, 7 days a week to provide critical care to infants and children en route to Yale New Haven Children's Hospital.

Level 1 Adult and Pediatric Trauma Centers

Yale New Haven is a designated Level 1 adult and pediatric trauma facility at the York Street Campus, the first and only hospital in the state of Connecticut with this status. The trauma center provides the highest level of surgical care to trauma patients, delivered by expert medical and nursing staffs in the emergency department, operating rooms and intensive care units.

Affiliated with Yale School of Medicine, the YNHH trauma program serves the state of Connecticut and the northeast and is a leader in trauma system development within the state. There is 24-hour in-house coverage by specially trained senior trauma surgeons and prompt availability of subspecialists needed to adequately respond and care for various forms of trauma, including:

  • Trauma surgeons
  • Surgical critical care physicians
  • Orthopedic surgeons
  • Neurosurgeons
  • Plastic surgeons
  • Ear, nose and throat surgeons
  • Pediatric surgeons
  • Anesthesiologists
  • Emergency medicine specialists
  • Radiologists
  • Internists
  • Oral and maxillofacial surgeons
  • Ophthalmologists

YNHH also has a helipad to receive patients who have been critically injured or are located in more remote areas of the state can be airlifted to YNHH more quickly than by ground ambulance to a closer hospital that does not have the resources needed for critically-injured patients. Learn more about Yale New Haven Hospital Trauma Center.

Chest Pain Center

YNHH Emergency Department has a special Chest Pain Center where patients who have chest pain or other heart attack symptoms can be monitored and then, admitted if it is indeed a heart attack, or discharged - often in less than 12 hours - if they are not having a heart attack.

Yale New Haven Hospital is the first hospital in Connecticut to earn The Joint Commission’s Gold Seal of Approval® for Chest Pain Certification. The Gold Seal of Approval® is a symbol of quality that reflects an organization’s commitment to providing safe and effective patient care. Yale New Haven Hospital demonstrates high-level care for chest pain patients. This includes: 

  • Following national evidence-based standards
  • Clinical practice guidelines to manage and optimize care
  • An organized approach to measuring performance and improvement

Crisis Intervention Unit

The Crisis Intervention Unit (CIU) in the emergency department is a secure unit which psychiatric assessment, treatment and referrals for adults who are experiencing a psychiatric emergency with severe symptoms that are difficult to control. The CIU staff is multidisciplinary and is represented by psychiatry, nursing and social work. Children and adolescents under the age of 16 who are in immediate danger, particularly those who may cause harm to themselves or others, are evaluated in the Yale New Haven Children's Hospital emergency department.

Project Assert

YNHH is one of three hospital emergency departments in the U.S. with Project ASSERT (Improving Alcohol and Substance Abuse Services and Educating providers to Refer patients to Treatment), a screening-intervention program which identifies and helps patients in the YNHH emergency department who are diagnosed with alcohol or other drug dependence problems access treatment programs, shelters and social agencies. Since 2001, specially trained health promotion advocates have screened and assisted more than 46,700 patients.

Yale New Haven Shoreline Medical Center Emergency Department

YNHH has an around-the-clock Emergency Department at its Shoreline Medical Center in Guilford. A full-service emergency department which cares for adults and children with a full range of emergency illnesses and injuries, the Shoreline Medical Center Emergency Department is open 24 hours a day, seven days a week. The department is staffed with board-certified emergency medicine physicians and mid-level providers, as well as experienced RNs and technicians. It is also supported by the on-site services of diagnostic radiology and laboratory medicine.

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