Support Services

Yale-New Haven Hospital offers a range of support services to residents, fellows and their families. For more information, or answers to any questions you have, contact the House Staff Office.

A Bank of America branch office and an ATM are on the first floor of the Clinic Building (789 Howard Ave. entrance). There is also an office for the Yale New Haven Healthcare Federal Credit Union, located in the basement of the Clinic Building (20 York St. entrance), Room 80 CB. Members of the credit union enjoy free checking, a Visa credit card, direct deposit, auto and personal loans, online banking and other services. For more information, call 203-688-4585 or visit the Yale New Haven Healthcare Federal Credit Union Web site.

During the course of the year, the House Staff Office will make announcements and provide details about seminars for residents and fellows offered through Yale-New Haven Hospital.

Resident and fellows have access to Yale-New Haven's wellness program, which includes advice and counseling on exercise, diet, parenting and other health issues. For information, contact the House Office.

Yale Medical Partners (YMP) is a Yale-sponsored organization for physicians and families associated with training and research programs at Yale-New Haven Hospital and its affiliates. YMP was established in 1979 to help families with their initial transition to the Greater New Haven area and to provide long-term support throughout training and beyond.

Our goal is to provide support for all members by offering diverse social and recreational activities. Events, scheduled throughout the year, have included pizza parties, hay rides, brunches, wine tastings and apple picking.

In addition, many clubs schedule monthly get-togethers. Children enjoy our weekly and monthly playgroups, and we support new additions to the family with "Helping Hands" carrying casseroles.

Members receive a monthly newsletter and a membership directory. Many people find these reasons enough to join, but the warm friendships developed through the group have proven to be invaluable during training years.

For more information, visit the Yale Medical Partners Web site

The Gay-Straight Medical Alliance is the official Yale School of Medicine LGBT organization. It serves as a social organization as well as an outreach and political action group, holding events of interest to the Medical School LGBT students, faculty and staff.

The Gay-Straight Medical Alliance sponsors various social events to bring LGBT and straight students together from the School of Medicine, School of Nursing, Physicians' Associate Program and the School of Epidemiology and Public Health. It also organizes educational events, discussion groups and guest lectures. Members aid in organizing panel discussions for first-year medical students on LGBT issues in medical training and practice.

For more information, visit the Gay-Straight Medical Alliance Web site

Yale-New Haven Hospital offers free, prompt, professional problem assessment, grief counseling and/or referral to other resources for ongoing help for employees and their immediate family. These services are provided through the YNHHS Employee and Family Resources Program.

GME Hotline

The GME Office has established a dedicated, 24-hour hotline through which residents and fellows can communicate workplace and personal concerns and issues. Calls to the hotline go directly to voicemail, and all messages are strictly anonymous unless the caller requests a response by providing contact information. Regardless, all messages are transcribed and delivered to Dr. Rosemarie Fisher, GME Director.

Types of issues that may be reported to the GME hotline:

  • Violations of duty-hour rules
  • Resident supervision
  • Harassment
  • Working environment
  • House officer concerns
The GME hotline is available 24 hours a day: 203-688-2277

Other Important Phone Numbers

Service Response Center (for assistance with room maintenance issues): 203-688-9000

Phone repair: 203-688-4700

IT Services help desk: 203-688-4357

YNHH Security and Protective Services: 203-688-2500

Yale University also offers its employees a range of counseling and support services.

The "Guide to Services" (PDF) lists other YNHH employee services.