Patient Relations and Services
Our experienced and friendly patient relations professionals are here to help patients and family members who have questions, concerns, unmet needs, require special services and assistance or need disability-related accommodations during their visit or stay at Smilow Cancer Hospital or Yale New Haven Hospital.
Patient Non-discrimination Policy
Yale New Haven Hospital does not discriminate against any person seeking medical care (or their visitors or care partners) on the basis of race, color, religion, ancestry or national origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, citizenship status, or any other basis protected by law. The Hospital provides emergency medical care to all patients regardless of insurance status or ability to pay.